Subscription Plans
Unlock Startup offers the following subscription plans:
- Monthly Subscription
- Annual Subscription
By purchasing a subscription, you agree to the pricing, billing cycle, and terms outlined in this policy.
Cancellation Policy
You may cancel your subscription at any time through your account dashboard.
- Your subscription will remain active until the end of your current billing period.
- No additional charges will be made after cancellation.
- Cancellation does not automatically qualify for a refund unless you meet the refund eligibility requirements below.
7-Day Satisfaction Guarantee
Customer satisfaction is important to us.
If you are not satisfied with our services, you may request a refund within 7 days of your initial subscription purchase.
To be eligible for a refund:
- Your refund request must be submitted within 7 calendar days of the original payment.
- You must provide the reason why the service did not meet your expectations.
- Our support team will review each request individually.
Approved refunds will be processed using the original payment method.
Monthly Subscription Refunds
- Refund requests made within the first 7 days of the initial purchase may be considered under our Satisfaction Guarantee.
- Renewed monthly subscription payments are generally non-refundable unless required by applicable law or due to a billing error.
Annual Subscription Refunds
- Annual subscriptions may be eligible for a refund if requested within 7 days of the initial purchase.
- After the 7-day period, annual subscription payments are generally non-refundable.
Duplicate or Multiple Payments
If you are accidentally charged more than once for the same subscription:
- Contact our support team immediately.
- Verified duplicate or multiple payments will be fully refunded.
- Refunds are generally processed within 7–14 business days, depending on your payment provider.
Billing Errors
You may be eligible for a refund if:
- You were charged incorrectly.
- You experienced a system or technical billing error.
- Your account was billed after a valid cancellation.
- An unauthorized duplicate transaction occurred.
Each billing issue will be investigated before a refund is approved.
Non-Refundable Situations
Refunds will generally not be issued for:
- Change of mind after the 7-day refund period.
- Failure to cancel before automatic renewal.
- Partial use of a subscription after the refund eligibility period.
- Violations of our Terms of Service resulting in account suspension or termination.
Refund Processing
Once approved:
- Refunds will be issued to the original payment method.
- Processing time may vary depending on your bank or payment provider.
- Most refunds are completed within 7–14 business days.
Contact Us
If you have questions about billing, cancellations, or refunds, please contact our support team.
Please include:
- Registered email address
- Subscription plan
- Payment date
- Transaction ID (if available)
- Description of the issue
Our team will review your request and respond as quickly as possible.
Notes: Unlock Startup reserves the right to modify this Refund & Cancellation Policy at any time. Any updates will be published on this page and become effective immediately upon posting.
